Windows 8

1. Open command prompt To find out the local computer model name First, open a command prompt and type in the following command to get the local computer model name. wmic csproduct get name To find out the computer serial number Type in the following command to get the computer serial number: wmic bios get serialnumber

Symptom(s): While playing flash based videos on internet browsers such as Internet Explorer and Google Chrome, able to hear audio but the video renders a green or blue screen while playing. Resolution(s):  1. Update Adobe Flash Player 2. Clear the cache and temporary history in Adobe Flash This is found under Start >> Control Panel 3. Clear the […]

Symptoms: Windows computer is horribly sluggish and unable to do anything. Checking task manager shows over 10+ “dllhost.exe” or “dllhost.exe *32 COM Surrogate, CPU at 100% commit, with ram hitting its limit. Restarting the computer into safe mode shows the same issue and computer is slow to respond. Other common programs started by Poweliks include: – dllhst3g […]

If your a Computer Technician using LogMeIn Rescue (LMIR) console, you know that when working on client’s computers and laptops that Window’s User Account Control (UAC) is a very annoying restriction. It disallows you to work on the client’s computer remotely without their active engagement and confirmation of executing programs on the client’s end. Most of […]

1. Run command as administrator (Safe Mode or Startup Repair preferred) To Enable the Hidden Built-In Administrator Account 2. In the elevated command prompt, type the command in bold below and press Enter. (See screenshot below) net user administrator /active:yes To Disable the Hidden Built-in Administrator Account WARNING: Make sure you are not logged into the built-in […]

Symptom(s): – Internet is not working properly (i.e. page cannot be displayed) – Network: Unknown / The dependency service or group failed to start – Winsock or TCP/IP stack is corrupted 1. Run the command prompt program as an administrator For Windows XP/Vista/7: – Click start icon >> All Programs >> Accessories >> Right click on […]

Symptom(s): Your typing in letters and it shows up as numerical values or numbers instead Resolution: The digital lock is activated. To solve this, simply press the “Fn” and “Num Lk” key at the same time or depending of the model, press the button or “Fn”, “Shift”, and “Num Lk” key all at the same